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Help > Template Manager >
How to add a template
  1. In the Template tab, click the Add Template button



  2. Replace the default subject Replace with your own subject

  3. Select Category. Note that it is important to select which category this template belongs to. If the category you want to select does not belong in the options, you can go to the categories page to add a new category.

  4. Mark the Dispute Center checkbox to include this template in the dispute center for the disputes

  5. Enter the template in the big text area

  6. Click Save